Productivity discourse tends to fixate on the obvious levers: technology infrastructure, workflow optimisation, talent acquisition. Breakout areas, by contrast, seem frivolous. They’re the corporate equivalent of playtime at school – pleasant enough, perhaps even beneficial, but hardly mission-critical.
This perception misreads both the purpose of these spaces and the nature of how sustained cognitive work actually functions. The brain isn’t designed for uninterrupted focus; attention depletes, decision-making quality deteriorates, and after a while, creativity stalls. What appears to be downtime is often when essential processing occurs – the consolidation of information, the formation of unexpected connections, the resetting of mental resources that allows people to return to demanding tasks with renewed capacity.
The concept of attention restoration theory, developed by environmental psychologists Rachel and Stephen Kaplan, holds that certain environments replenish depleted attentional resources. Breakout areas designed with natural elements, varied seating arrangements, and visual interest provide what the Kaplans termed “soft fascination” – stimulation that engages attention effortlessly rather than demanding it.
Sustained concentration on cognitively demanding tasks depletes directed attention, the capacity to maintain focus despite distractions. Once exhausted, performance suffers: accuracy declines, decision quality drops, frustration increases. Recovery requires disengagement from the demanding task and exposure to restorative environments. Traditional office layouts offer limited options for this kind of recovery. Breakout areas occupy the middle ground – accessible, purposefully different from workstations, designed to facilitate the mental recovery that maintains performance throughout extended workdays.
Formal meetings follow structured agendas and predetermined participant lists. They’re necessary but insufficient for the kind of organic information exchange that often proves most valuable. Employees from different departments rarely cross paths in structured settings. Their knowledge remains siloed, their potential synergies unexplored.
Breakout areas create opportunities for unplanned encounters. A software developer and a client-facing account manager, unlikely to attend the same scheduled meetings, might find themselves in a breakout space simultaneously. Casual conversation ensues. Information flows that wouldn’t surface in formal channels. When people occupy the same physical space regularly, even without working together directly, they develop ambient awareness of each other’s activities and challenges. Breakout areas concentrate this effect, increasing cross-functional interaction without requiring formal coordination.

Open-plan offices, whatever their collaborative benefits, create persistent low-level stress. Visual exposure is constant. Noise is unavoidable. Privacy is minimal. For tasks requiring deep concentration, these conditions prove counterproductive.
Breakout areas offer respite without requiring employees to leave the workplace entirely. The psychological impact of having access to different environments – even if not constantly utilised – shouldn’t be underestimated. Control, or the perception of it, significantly influences workplace satisfaction and stress levels. Employees who can choose where to work based on task requirements report lower stress than those confined to assigned desks. The design elements that make breakout spaces restorative also contribute to stress reduction. Natural light, plants, comfortable seating, acoustic privacy – these are environmental factors with measurable effects on cortisol levels and other physiological stress markers.
Formal training programmes have their place, but much workplace learning occurs informally. Junior employees observe senior colleagues. Teams share lessons from recent projects. Institutional knowledge transfers through conversation rather than documentation. These exchanges require informal settings where hierarchical dynamics relax and conversation flows more naturally than in conference rooms.
Breakout areas facilitate this kind of casual knowledge exchange. A brief conversation over coffee conveys information that might never surface in structured channels. Senior staff become more approachable when encountered in relaxed settings. Questions that seem too minor for formal meetings get asked and answered. Research on workplace learning consistently finds that informal interaction drives competency development more effectively than formal training alone. Breakout spaces create conditions where organic knowledge transfer occurs with greater frequency and reduced friction.
Office design communicates organisational values whether intentionally or not. Spaces that provide only individual workstations and formal meeting rooms signal that presenteeism and structured productivity are valued above all else. Including breakout areas sends different messages: that employee wellbeing matters, that informal collaboration is encouraged, that the organisation trusts people to manage their own time.
Employees increasingly evaluate workplaces based on environmental quality and autonomy, particularly in sectors where remote work is feasible. Offices that fail to offer meaningful advantages over working from home struggle to justify mandatory attendance. Breakout areas, when thoughtfully designed, provide something home offices typically cannot: variety, spontaneous social interaction, and environments optimised for different work modes. Candidates touring prospective workplaces notice these spaces and infer organisational culture from design choices.
Not all breakout areas deliver these benefits. Poorly conceived spaces – afterthoughts furnished with leftover furniture, positioned in high-traffic corridors, lacking acoustic privacy – see minimal use and provide little value. The difference between breakout areas that transform workplace culture and those that become expensive storage zones often comes down to decisions made during the office search and design process. Which is where professional workspace management options come in.
At Soul Spaces, we take a different approach to workspace. Most companies browse listings, visit a few properties, and sign leases without understanding whether a space can actually support how they work. We start by understanding your business – not just headcount and budget, but culture, work patterns, and the specific environments different teams need to perform well.
As tenant representatives, we access properties that aren’t widely advertised and negotiate terms that reflect actual value rather than list pricing. Our clients don’t pay standard rates – they benefit from relationships and market knowledge that consistently deliver better deals.
Put simply, working with us means working with people who understand that finding the right office and designing it properly aren’t separate projects: they’re interconnected decisions that determine whether your workspace supports or undermines your business goals.